Effective Date: June 26, 2026
This Privacy Policy describes how RoomAid LLC ("we," "our," or "us") collects, uses, and protects your information when you use the hellopost app (the "App"). By using the App, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use hellopost:
Personal Information: Information that identifies you, such as your name, email address, and profile information.
Usage Data: Information about how you interact with the App, including your IP address, device information, operating system, and app usage patterns.
Status Information: The content you share within the App, such as status updates, availability states, and activities, to inform the other members of your space about what you're doing and whether you're available.
2. How We Use Your Information
We use your information for the following purposes:
To provide and maintain the functionality of the App.
To facilitate awareness and communication between you and the people in your space.
To improve and personalize your experience within the App.
To send you notifications and updates related to your use of the App.
To analyze usage trends and improve our services.
3. How We Share Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following circumstances:
With Members of Your Space: Your status updates and related information may be visible to the other members of your shared space within the App.
Service Providers: We may share your information with third-party service providers who assist us in operating the App (e.g., hosting services, data analytics).
Legal Compliance: We may disclose your information if required by law or to protect the rights and safety of our users or others.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee the absolute security of your information.
5. Your Choices
Access and Correction: You may access and update your personal information through the App's settings.
Communication Preferences: You may opt out of receiving certain notifications by adjusting your settings within the App.
Account Deletion: You can delete your account by contacting us at info@hellopost.app. Upon account deletion, we will remove your information from our active systems, but we may retain certain data for legal or operational purposes.
6. Children's Privacy
hellopost is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of the App after any changes constitutes your acceptance of the updated Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@hellopost.app.